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<title>TDS Multi-Vendor Marketplace — Privacy Policy</title>
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<h1 class="mb-4">Privacy Policy</h1>
<div class="last-updated">
<strong>Last Updated:</strong> <?php echo date('F d, Y'); ?>
</div>
<h2>1. Introduction</h2>
<p>Welcome to TDS Multi-Vendor Marketplace ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.</p>
<p>By using our platform, you consent to the data practices described in this policy.</p>
<h2>2. Information We Collect</h2>
<h3>2.1 Personal Information</h3>
<p>We collect personal information that you voluntarily provide when you:</p>
<ul>
<li>Register for an account (name, email address, phone number)</li>
<li>Make a purchase (billing and shipping addresses, payment information)</li>
<li>Apply to become a vendor (business information, tax details, bank details)</li>
<li>Contact our customer support</li>
<li>Subscribe to our newsletter</li>
<li>Leave reviews or ratings</li>
</ul>
<h3>2.2 Automatically Collected Information</h3>
<p>When you visit our website, we automatically collect:</p>
<ul>
<li>IP address and location data</li>
<li>Browser type and version</li>
<li>Device information</li>
<li>Pages visited and time spent</li>
<li>Referral sources</li>
<li>Cookies and similar tracking technologies</li>
</ul>
<h3>2.3 Vendor-Specific Information</h3>
<p>For vendors, we additionally collect:</p>
<ul>
<li>Business registration details</li>
<li>Tax identification numbers</li>
<li>Banking and payment information</li>
<li>Product information and inventory data</li>
<li>Sales and transaction history</li>
</ul>
<h2>3. How We Use Your Information</h2>
<p>We use your information for the following purposes:</p>
<ul>
<li><strong>Service Provision:</strong> To provide, operate, and maintain our marketplace platform</li>
<li><strong>Transaction Processing:</strong> To process payments, fulfill orders, and manage refunds</li>
<li><strong>Account Management:</strong> To create and manage your account, including vendor accounts</li>
<li><strong>Communication:</strong> To send order updates, promotional materials, and important notices</li>
<li><strong>Customer Support:</strong> To respond to your inquiries and provide assistance</li>
<li><strong>Security:</strong> To detect and prevent fraud, abuse, and security threats</li>
<li><strong>Analytics:</strong> To analyze usage patterns and improve our services</li>
<li><strong>Legal Compliance:</strong> To comply with applicable laws and regulations</li>
</ul>
<h2>4. Information Sharing and Disclosure</h2>
<h3>4.1 With Vendors</h3>
<p>When you make a purchase, we share necessary information with the relevant vendor(s) including:</p>
<ul>
<li>Your name and shipping address</li>
<li>Contact information for order fulfillment</li>
<li>Order details and payment confirmation</li>
</ul>
<h3>4.2 With Service Providers</h3>
<p>We may share your information with trusted third-party service providers who assist us in:</p>
<ul>
<li>Payment processing (payment gateways, banks)</li>
<li>Shipping and logistics</li>
<li>Email marketing and communications</li>
<li>Analytics and data analysis</li>
<li>Cloud hosting and data storage</li>
</ul>
<h3>4.3 Legal Requirements</h3>
<p>We may disclose your information when required by law or to:</p>
<ul>
<li>Comply with legal processes or government requests</li>
<li>Protect our rights, property, or safety</li>
<li>Prevent fraud or illegal activities</li>
<li>Enforce our terms of service</li>
</ul>
<h2>5. Data Security</h2>
<p>We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:</p>
<ul>
<li>SSL/TLS encryption for data transmission</li>
<li>Secure database storage with encryption</li>
<li>Regular security audits and updates</li>
<li>Access controls and authentication protocols</li>
<li>Employee training on data protection</li>
</ul>
<h2>6. Cookies and Tracking Technologies</h2>
<p>We use cookies and similar technologies to:</p>
<ul>
<li>Remember your preferences and settings</li>
<li>Maintain your shopping cart</li>
<li>Analyze website traffic and user behavior</li>
<li>Provide personalized content and advertisements</li>
<li>Enhance security and prevent fraud</li>
</ul>
<p>You can control cookie settings through your browser preferences, but disabling cookies may limit some functionality.</p>
<h2>7. Your Rights and Choices</h2>
<p>You have the following rights regarding your personal information:</p>
<ul>
<li><strong>Access:</strong> Request copies of your personal data</li>
<li><strong>Rectification:</strong> Request correction of inaccurate information</li>
<li><strong>Erasure:</strong> Request deletion of your personal data</li>
<li><strong>Portability:</strong> Request transfer of your data</li>
<li><strong>Restriction:</strong> Request limitation of processing</li>
<li><strong>Objection:</strong> Object to certain types of processing</li>
<li><strong>Withdrawal:</strong> Withdraw consent at any time</li>
</ul>
<h2>8. Data Retention</h2>
<p>We retain your personal information for as long as necessary to:</p>
<ul>
<li>Provide our services to you</li>
<li>Comply with legal obligations</li>
<li>Resolve disputes and enforce agreements</li>
<li>Meet regulatory requirements</li>
</ul>
<p>Generally, we retain account information for 7 years after account closure and transaction data for 10 years for tax and legal purposes.</p>
<h2>9. Third-Party Links</h2>
<p>Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.</p>
<h2>10. Children's Privacy</h2>
<p>Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that we have collected information from a child under 13, we will delete it immediately.</p>
<h2>11. International Data Transfers</h2>
<p>Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data during international transfers.</p>
<h2>12. Changes to This Privacy Policy</h2>
<p>We may update this Privacy Policy from time to time. We will notify you of any material changes by:</p>
<ul>
<li>Posting the updated policy on our website</li>
<li>Sending an email notification to registered users</li>
<li>Displaying a prominent notice on our platform</li>
</ul>
<h2>13. Contact Information</h2>
<p>If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:</p>
<div style="background: #f8f9fa; padding: 20px; border-radius: 5px; margin-top: 20px;">
<strong>TDS Multi-Vendor Marketplace</strong><br>
Email: privacy@tdsmarketplace.com<br>
Phone: +1 (555) 123-4567<br>
Address: 123 Commerce Street, Business City, BC 12345<br>
Data Protection Officer: dpo@tdsmarketplace.com
</div>
<div style="margin-top: 40px; padding-top: 20px; border-top: 1px solid #dee2e6;">
<p>This Privacy Policy is effective as of <?php echo date('F d, Y'); ?> and supersedes all previous versions.</p>
</div>
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